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Area Manager – In the North Area of the District

Posted: 03/27/2024

The Role
Do you have a passion for bringing people together to advance a shared mission? NCW Libraries is looking for an Area Manager to lead branch library staff and operations in our northern region. If you are ready to build relationships and trust, advocate for employee success, identify and implement creative solutions, and empower your team to provide excellent library services, apply now!

The Location
Find your adventure in Okanogan County! Enjoy endless opportunities to explore the breathtaking snow-capped North Cascade Mountains, gorgeous winding river basins, and wide-open spaces. From snowy adventures to spring wildflowers, every season brings something new to discover.

Learn More about Okanogan County
Video: Find Your Adventure

Application Materials
Applicants are required to submit a combined cover letter and resume in one PDF document.  
Your cover letter must summarize your education and experience as it relates to the position.  Incomplete materials will not be considered.  

Job Title: Area Manager – In the North Area of the District
Position Type: Full-Time
FLSA Status: Exempt
Hours: Full-Time (40 hours)
Wage: Grade P; $74,838.65 - $100,576.89
*Initial placement is typically below midpoint depending on qualifications and experience
Bargaining Unit: Represented

Position Summary:
Performs difficult administrative work in planning, organizing, and managing operations of multiple branch libraries, ensuring efficient delivery of library materials and services, overseeing branch program planning, and related work as apparent or assigned.  Work is performed under the general direction of the Associate Director of Community Libraries. Supervision is exercised over all personnel in the Area.

Essential Duties & Responsibilities:

  • Organizes, approves, and directs library programs to enhance community awareness and involvement.
  •  Reviews, approves, and ensures accuracy of related invoices, and financial records. Secures appropriate branch resources.
  • Provides on and off-site management of all branch personnel and ensures compliance with organizational and state rules and regulations.
  • Cultivates positive, beneficial relationships with staff at all levels of the organization.
  • Conducts regular branch visits to ensure consistency and provide staff support.
  • Assigns, directs, trains, and recommends action as it pertains to staff work. Disciplines, coaches, and evaluates staff performance.
  • Ensures work of branch staff and implementation of NCRL policies, procedures, services, and projects are consistent throughout the library system, and meet the needs of patrons and communities.
  • Cultivates skills in leadership, management, strategic planning, process improvement, change management and employee coaching.
  • Possesses detailed knowledge of library policies, procedures, and current practices.
  • Fields and responds to customer service-related questions and concerns.
  • Acts ethically and honestly, applying high standards of behavior to all work activities and interactions.
  • Develops and maintains staff schedules.
  • Performs other duties as assigned. 

Required Qualifications
Education & Experience:

  • Bachelor’s Degree in Business, Logistics, Management, Human Resources, or related discipline with a minimum of five (5) years supervisory experience.
  • Experience managing remote sites highly desired.
  • Master’s Degree in Library and Information Science (MLIS/MLS) highly desired.
  • Public library experience preferred.

Knowledge, Skills and Abilities: 

  • Experience supervising staff in multiple locations.
  • Experience creating, applying, and implementing operational policies, procedures, and systems.
  • Demonstrated commitment to diversity and inclusion.
  • Basic knowledge of federal wage and hour laws, EEO, ADA and L&I.
  • Must have a focus on collaboration and work well with teams, both as a leader and a member.
  • Must have proficient computer skills, Microsoft Office Suite experience and the ability to learn new software.
  • Must possess strong organizational skills, be able to establish priorities and meet deadlines.
  • Must have strong verbal and written communication skills with the ability to mitigate conflict, provide coaching and discipline and develop staff.

Work Environment & Physical Demands:

  • Normally seated, standing or walking at will.
  • Normal physical activity including some bending, pushing, pulling, and lifting and carrying, which may range up to 45 lbs. upon occasion.
  • Keyboarding and working at a computer monitor for extended periods required.
  • Phone usage, reading, speaking, and listening.
  • Interaction with library system staff, library customers, other libraries, agencies and organizations, or vendors will be necessary to resolve situations or problems.
  • Travel within the service area.
  • Some early morning, evening, and weekend work may be required.

Special Requirements:

  • Valid driver’s license in the State of WA.
  • Flexibility to work evenings and weekends.
  • NCW Libraries provides mobile office tools to enable work to be performed in any branch location.

NCW Libraries values diversity at all levels of the organization and is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.