On-Site Event Coordinator
JOB TITLE: On-Site Event Coordinator
DEPARTMENT: Marketing/Taproom
JOB CLASSIFICATION: Part Time
EXEMPTION STATUS: Non-Exempt
SAFETY SENSITIVE POSITION: Yes
REPORTS TO: Taproom Manager
PAY: $19-$23/hr DOE
BENEFITS: Employees are eligible for medical and dental insurance, 401(k) plan with company match, access to passes to Mission Ridge and Leavenworth Winter Sports Club, access to Seattle Sounders Season Tickets, and more!
ABOUT US:
Icicle Brewing Company is an independent craft brewery located in the heart of Washington's Cascade Mountains. We are passionate about our beer, our people, our customers, and our community.
At Icicle Brewing Company, our family loves bringing people together through great craft beer experiences every day. We value relationships, quality, safety, integrity, and sustainability. We celebrate diversity and are committed to creating an inclusive, equitable and just environment for all employees.
OBJECTIVE:
Icicle Brewing Company is seeking an On-Site Event Coordinator to join our team in the beautiful mountain town of Leavenworth, Washington!
We are looking for an enthusiastic, outgoing, reliable individual to join our team. In this role, you will assist in the planning, setup, execution, and breakdown of events at our brewery. This position requires excellent customer service skills, attention to detail, and a passion for creating memorable experiences for our guests. This position requires excellent communication skills, a friendly demeanor, and a passion for games, events, and craft beer.
ESSENTIAL JOB DUTIES:
KEY RESPONSIBILITIES FOR ON-SITE EVENTS:
- Event Planning and Coordination: Plan and organize game nights, including selecting games, setting up equipment, and creating event schedules.
- Event Setup and Breakdown: Assist with the setup and teardown of event spaces, including arranging furniture, decorations, and equipment. Ensure the venue is clean and organized before and after events.
- Customer Service: Greet and assist guests during events, providing information and ensuring a positive experience. Address any guest inquiries or concerns promptly and professionally. Create a welcoming and inclusive environment for all participants.
- Event Support: Support and collaborate with the Marketing Manager and Taproom Manager, as well as other team members in executing event activities. This may include serving beverages, managing event flow, and coordinating with vendors.
- Logistics Management: Help manage event logistics, such as coordinating deliveries, setting up audio-visual equipment, cueing films, and ensuring all event materials are in place.
- Safety and Compliance: Ensure all events comply with safety regulations and company policies. Monitor the event area for any potential hazards and address them immediately.
- Hosting and Engagement: Host game nights, explain rules, and facilitate gameplay. Ensure all guests are engaged and having a great time.
- Feedback Collection: Gather feedback from participants and provide insights to improve future game nights.
- Promotion and Marketing: Work with the marketing team to promote game nights through social media, flyers, and other channels. Encourage guests to share their experiences online.
- Experience: Previous experience in event staffing, event hosting, brand ambassadorship, or customer service is preferred.
- Skills: Excellent communication and interpersonal skills. Ability to engage with diverse audiences and create a positive impression.
- Personality: Outgoing, friendly, and enthusiastic. Passionate about the brand and its products.
- Availability: Flexible schedule, including evenings, weekends, and holidays. Ability to travel to various event locations.
- Passion for Craft Beer: A deep appreciation for craft beer and the brewing industry.
- This position does not have supervisory responsibilities.
- This position does not have fiscal responsibilities.
WORK ENVIRONMENT:
- The work environment is usually that of a taproom.
- Comfortable working outdoors in all weather conditions and engaging in physical activities such as lifting, standing, and navigating the environment.
- Hybrid on-site and off-site-remote schedule
- Microphone & Amp
- Taproom Point of Sale System
- Ability to work in crowded and confined spaces.
- Ability to stand for extended periods (8-12 hours) with or without accommodation.
- Ability to frequently talk, hear, taste, and smell
- Must be able to participate in the critical assessment of beers (i.e. must be 21+)
- Ability to frequently reach with hands and arms
- Ability to frequently lift up to 50lbs and drag up to 100 lbs
- Ability to work in spaces with potentially large swings in temperature, or in sustained cold or hot conditions (indoor and/or outdoor)
Icicle Brewing Company is an equal opportunity employer. We prohibit discrimination and unlawful harassment based on age, race, color, national origin, citizenship, creed, sex, sexual orientation, gender identity, disability, genetic information, pregnancy, military status, marital status, use of a trained service animal, or any other protected characteristic as outlined by federal, state, or local laws. We celebrate diversity and are committed to creating an inclusive, equitable and just environment for all employees.
